Problem Reporting

Designed to support environmental problem reporting in local government, our Problem Reporting application provides advanced mobile and map-based problem reporting interfaces.

Workflow facilities are equally geared towards usage on the move, providing inspectors with PDA based task management. Advanced ad-hoc query facilities allow data to be sliced in many ways for subsequent map based drilldown.

Key features include:-

• end-to-end integration with CRM and Works Management systems
• web and mobile interface for users
• extend your own applications with our REST API

Example customer

iCasework Problem Reporting forms the basis of Report it, a pan London problem reporting facility and winner of the Government Computing Shared Services Award.