Wizard driven facilities allow for easy generation of management statistics. Web-based outputs may be scheduled for re-generation overnight and allow drill-down into underlying case files. Outputs may cover a wide variety of data including transactions received, current cases, response times and abandoned transactions.
Analysis of abandoned transactions provides essential feedback into the form design process, providing data not only on the exact reason for cancellation but also the page customers were on when they decided to abandon form completion.
In addition, NonStopGov comes with an in-built ad-hoc reporting engine as well as a number of easy to use "views" into its database allowing easy generation of custom reports.
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