| Modules | Features | Customers | Purchasing | About | |||||||
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NonStopGov electronic forms request information only where relevant, and use customer profiles and transaction histories to simplify form completion:
Partly completed application forms may be printed or saved online for completion and/or submission later, e.g. to allow for consultation between applicant, agent or authority. Online collaboration facilities are provided for agents and applicants enabling them to jointly complete forms and attach "sticky notes" to specific pages. Case officers can provide more focused help by accessing the half completed form. Support for Intermediaries NonStopGov provides dedicated facilities to allow intermediaries to complete forms on behalf of their customers. As well as the collaboration facilities described above, intermediaries may record their own client reference numbers allowing NonStopGov to remember not just details of the intermediary but also of the client concerned. Offline Form Completion (XFORMS) NonStopGov now provides the ability to complete forms offline. Aimed primarily at officers that wish to complete forms whilst on the move, this facility allows for forms to be downloaded onto a mobile device. Where forms relate to a customer, personal and other details held are used to pre-fill form sections as part of the download. Downloaded forms are in XFORMS format and may be completed offline. When a connection to the forms server becomes available again, completed (or part completed) forms may be uploaded back onto the server. |
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